Refund and Returns Policy

Refund and Returns Policy:

Thank you for choosing RM Vape Sale. Your satisfaction is paramount, and we want to ensure a seamless experience with our products. Please take a moment to review our updated refund and returns policy.

1. Return Period: Our return policy provides a 7-day window from the date of receiving the product for initiating a return.
2. Eligibility Requirements: To qualify for a return, the item must remain in its original condition – unworn, unused, with tags intact, and in its original packaging. Additionally, a valid receipt or proof of purchase is required.
3. Initiating a Return: To initiate the return process, please contact us at support@rmvapesale.com. Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that unauthorized returns will not be accepted.
4. Damages and Concerns: Upon receiving your order, please conduct a thorough inspection. If you discover any defects, damages, or receive incorrect items, notify us immediately for a prompt resolution.
5. Non-Returnable Items: Certain items are non-returnable, including perishable goods, custom-made products, personal care items, hazardous materials, liquids, gases, sale items, and gift cards. For inquiries regarding the return eligibility of specific items, feel free to reach out.
6. Exchanges: For a seamless exchange process, initiate a return for the existing item. Once approved, proceed to make a separate purchase for the new item.
7. European Union 14-Day Cooling Off Period: If your merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, without the need for justification. Return conditions align with our general policy.
8. cURL Too many subrequests. cURL Too many subrequests.
9. cURL Too many subrequests. cURL Too many subrequests. support@rmvapesale.com cURL Too many subrequests.

cURL Too many subrequests.